Privacy Policy

The Mission to Seafarers Canada ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information gathered through our fundraising platform.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account
• Donation Information: Name, email, mailing address (for tax receipts), and donation amount
• Payment Information: Credit card details processed securely by Stripe (we do not store complete card numbers)
• Fundraiser Information: Profile details, photos, and story content you provide for fundraising pages
• Usage Information: How you interact with our platform, including pages visited and features used
• Device Information: Browser type, IP address, and device identifiers

We use your information to:

• Process donations and issue tax receipts
• Create and manage your account and fundraising pages
• Communicate with you about your donations or fundraising activities
• Send updates about our programs and impact (with your consent)
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and ensure platform security

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who help us operate our platform (e.g., Stripe for payments, email services)
• Fundraisers: Donor names and messages may be shared with fundraisers (unless you donate anonymously)
• Legal Requirements: When required by law or to protect our rights

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure
• Regular security assessments
• Limited access to personal information on a need-to-know basis

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your account and associated data

To exercise these rights, please contact us at info@missiontoseafarers.ca